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Privacy Policy for Elie's Plumbing
Welcome to Elie’s Plumbing, where we prioritize your privacy and strive to protect any personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.
1. Information We Collect
When you visit our website or interact with our services, we may collect various types of information, including but not limited to:
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Personal Information: Includes name, contact information (address, email, phone number), and other details you may provide.
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Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and duration.
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Cookies: We use cookies to enhance user experience. You can disable cookies in your browser, though this may affect site functionality.
2. How We Use Your Information
We may use your information for purposes including:
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Providing, managing, and improving our services
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Communicating updates, offers, and promotional content
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Customizing your website experience
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Complying with legal obligations and responding to legal inquiries
3. Information Sharing
We respect your privacy and will not share your information with third parties except:
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With your consent or as disclosed in this Privacy Policy
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For operational purposes with trusted third-party service providers
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When legally required to protect our rights, property, or safety
4. Data Security
We implement industry-standard security measures to safeguard your information. While we strive to protect your personal data, no transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
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Access or correct personal information
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Request deletion of personal data
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Withdraw consent for specific processing activities
To exercise these rights, please contact us using the details below.
6. Updates to this Privacy Policy
Elie's Plumbing reserves the right to update this Privacy Policy as needed. We recommend reviewing it periodically for any changes. Continued use of our services indicates acceptance of any updates.
SMS Messaging Consent and Opt-in Policy
By providing your phone number to Elie's Plumbing, you consent to receive SMS text messages related to your service requests, updates, and other transactional notifications. All SMS communications are subject to the following terms:
1. How to Sign Up:
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Users may opt in to receive SMS messages through verbal consent provided during a phone call with our representative. The representative will explain the purpose of the messages, potential frequency, and how to opt out.
2. Individual-Level Consent:
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All opt-ins are obtained on an individual level and are specific to Elie's Plumbing. Consent is never shared with or transferred to third parties, and implied consent is not accepted. Users must provide explicit agreement to receive messages.
3. Opt-Out Information:
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Users can opt out of receiving SMS messages at any time by replying STOP to any message. Upon opting out, no further messages will be sent.
4. Compliance:
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Elie's Plumbing complies with all applicable laws and regulations for SMS communications, ensuring that messages are sent only to users who have provided prior opt-in/consent."
7. Contact Us
If you have any questions about our Privacy Policy or the handling of your personal information, please contact us:
Elie’s Plumbing
3541 Severn Rd, Cleveland Heights, OH 44118